Responsible for supervising and optimizing regional road transport operations, ensuring quality, efficiency and compliance with standards and regulations.
Coordinate teams and implement operational improvements, promoting service excellence and customer satisfaction.
Supervise the team of analysts responsible for managing medium and large-volume customers directed to regional/national road transport operations, ensuring compliance with current standards and regulations.
Implement and monitor operational processes to ensure efficiency and effectiveness in operations.
Lead, train and guide operational teams, fostering a culture of collaboration and high performance.
Evaluate team performance, setting goals and strategies for continuous development.
Identify opportunities to improve processes and propose initiatives to optimize operations and reduce costs.
Analyze operational data and prepare reports on performance, highlighting trends and areas for improvement.
Use digital tools and management systems to monitor operations and make informed decisions.
Maintain constant communication with customers and partners, ensuring prompt issue resolution and customer satisfaction.

Bachelor’s degree in Logistics, Business Administration or related fields.
Postgraduate degree or MBA preferred.
Experience managing relationships with carriers and logistics service providers.
Strong background in coordinating operations, preferably in road transport and logistics.
Knowledge of management systems and technologies applied to transport.
Leadership, management and team development skills.
Advanced MS Office skills.
Knowledge of WMS, ERP and Power BI.

Flexible meal and food allowances (use as you wish and not deducted from your vacation).
Health insurance (for you and your dependents).
Dental insurance (for you and your dependents).
Two monthly sessions with a psychologist (no charge).
Two monthly sessions with a nutritionist (covered by Motz).
Discounts at various pharmacies nationwide.
Wellhub (for you to take care of your health and well-being).
Wellness moments (weekly workplace exercise sessions to keep you active).
Life insurance.
Variable compensation, according to your role and achievement of targets.
University discounts (to advance your career).
Partnership with a language school (to develop and improve a second language).
Partnership with an amusement park (enjoy a day of fun with your loved ones).
Travel at reduced rates with our partner travel agency.
Rent a car with an exclusive discount.

Post-Sales Supervisor – Logistics Operations

Key skills