Engaging new customers by understanding their needs and creating quality opportunities
Supporting customers with responsive, effective solutions
Driving onboarding and adoption to ensure customers realise value quickly
Building strong relationships that enable retention and growth
Collaborating with internal teams, sharing insights and helping improve how we engage and support our customers

Experience in customer support, customer success, sales development, or account management
Strong communication skills
A natural ability to build trust and relationships
Strong organisation and attention to detail
The ability to juggle competing priorities across sales, support and customer success
A proactive, problem-solving mindset
Experience working to targets and metrics
Experience with CRM systems or in tech, SaaS, or agri environments is a bonus, but not essential.

Customer Growth Specialist

Key skills