Oversee the day-to-day operations of back-office server, network, and cloud infrastructure environments
Lead a team of engineers and administrators responsible for reliability, security, performance, and availability of key services
Partner with senior leadership and cross-functional stakeholders to implement infrastructure strategies
Maintain regular communication with internal stakeholders regarding infrastructure operations
Manage vendor and service provider relationships to ensure service quality
Monitor system performance, utilization, and capacity; troubleshoot issues; and drive corrective actions

Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field
7+ years of progressive IT experience, including 2+ years of experience leading teams.
Experience supporting network, systems, and infrastructure operations in enterprise environments.
Experience implementing, maintaining, and improving infrastructure solutions and services.
Working knowledge of network planning, infrastructure security principles, and communications systems.
Hands-on experience with infrastructure, network, and security technologies, including firewalls, switches, routers, VPN, identity and access technologies, and cloud platforms such as AWS.
Experience working with vendors, service providers, and cross-functional stakeholders to support operational delivery.

NextGen Healthcare is an equal opportunity employer
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Your Practice. Our Purpose.
Work From Anywhere-India

Manager, Infrastructure Operations

Key skills