Develop and maintain strong, customer-focused relationships with all stakeholders.
Document requirements, analyze business problems to identify solutions and make recommendations/create business cases for improvement.
Coordinates and facilitates subject matter expert workshops or meetings.
Identify opportunities for improved utilization of existing business applications and processes and integrate business process improvements with system improvements to create wholistic and cost optimized processes.
Contributes to pilot and implementation plans, participates in pilots and rollouts and reporting/follow-up activities.
Reviews impacts of upcoming system changes and assists with implementing changes to accommodate.
Promote adherence to processes and system best practices to maximize adoption and buy-in.
Gather and analyze system-adoption data and metrics, participates in process and system reviews and recommendations.
Conducts market scans and analysis to evaluate potential solutions.
Conduct end user training – classroom and web-based.

Postsecondary degree or diploma in information management, information technology, business administration, computing science, or related discipline preferred.
3 years of progressive experience in a related field.
Strong ability to work effectively and collaboratively with employees at all levels and areas of the organization.
Experience with SharePoint required.
Demonstrated ability to understand and interpret stakeholder needs and make recommendations that support the project/solution and company-wide objectives.
Results-oriented and able to drive deadlines.
Experience with change management methodologies.
Ability to develop and maintain effective stakeholder relationships.
Certification from Business Analyst Body of Knowledge (BABOK) or International Institute of Business Analysis (IIBA), or equivalent preferred.

Employee ownership opportunities that build long-term value
Annual discretionary performance bonuses
RRSP, TFSA, Pension Contribution Options
Flexible medical, dental and vision benefits
Prescription drug coverage and virtual care services
Life, AD&D and disability insurance
Paid parental leave and family care support
Health and lifestyle spending account options
Mental health and wellness support, including Employee Assistance Programs
Career growth pathways, leadership development and mentorship programs
Access to world-class training through PCL's College of Construction and professional development courses
Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

Business Systems Analyst

Key skills