Translation Project Manager – Linguistic Validation, eCOA

Role Overview

• Manage multiple Linguistic Validation and eCOA projects at any one time from receipt to completion
• Liaise with the client to assess and agree project parameters and requirements
• Coordinate and communicate with interviewers and recruiters for the purpose of conducting debriefing interviews, analyzing results, and making recommendations for improvements.
• Act as main point of contact for internal/external clients and manage any escalations or issues that may arise
• Assess clients needs in line with industry Best Practices per request
• Assess project scope to select appropriate vendors and negotiate deadlines effectively
• Establish and maintain excellent relationships with freelance, agency and in house linguists globally
• Monitor and manage the status of assigned projects to effectively anticipate and prevent issues
• Accurately complete project finances including quoting and budgeting
• Prepare and maintain project and process documentation and information
• Understand and adhere to the Quality Management System
• Comply with relevant and applicable IQVIA procedures and SOPs
• Work with Team Leads to help in the training and development of junior staff
• Ensure that high quality is maintained for all projects through QA checks

Requirements

• 2-3 years of experience specializing in Linguistic Validation as a Project Manager in the Language Services industry
• Bachelor's degree, ideally in a linguistic, business or scientific field
• Fluency in English is essential, an additional language would be advantageous
• Excellent written/verbal communication skills
• Excellent attention to detail to ensure that high quality standards are maintained
• Ability to meet strict deadlines and to manage competing priorities and changing demands.
• Excellent problem solving and analytical skills
• Ability to follow instructions and work independently whilst using own initiative.
• Demonstration of advanced IT skills
• Experience working with technical files, TMS and CAT tools, experience working with XTRF and/or memoQ would be highly advantageous
• Ability to establish and maintain effective working relationships with colleagues, managers and clients

Benefits

• IQVIA is committed to integrity in our hiring process
• Maintains a zero tolerance policy for candidate fraud.
• Diversity, inclusion, and belonging are valued.