Develop and deliver proactive and reactive global media strategies aligned to business priorities and brand positioning
Act as Castrol’s principal global spokesperson, providing authoritative media counsel to senior leaders
Ensure alignment and consistency of messaging across regions and markets
Lead and operate Castrol’s global press office, ensuring timely, accurate, and consistent media engagement
Establish and evolve Day 1 operating models, processes, and reporting frameworks
Shape and implement a future-state model for 24-hour media coverage
Manage and oversee external agency partners, ensuring high-quality delivery
Lead global media response to crises, major incidents, and reputational challenges
Partner closely with senior communications leadership during high-stakes situations
Drive crisis preparedness, including scenario planning, simulations, and media training
Identify emerging reputational risks and external issues
Develop essential messaging, Q&As, and holding statements
Oversee development of press releases, statements, briefings, and media kits
Build and maintain strong relationships with global media, journalists, and influencers
Act as a central contact for high-priority media engagement
Use data-driven insights to refine strategy and find opportunities

Extensive experience in media relations, external communications, or journalism at an international level
Proven track record leading media relations for a global organisation or major brand
Strong experience as a company spokesperson and in managing high-profile media interactions
Demonstrated expertise in crisis communications and reputational risk management
Strong understanding of global media landscapes, including digital and social media
High level of judgement, political awareness, and resilience under pressure
Strong partner management, with the ability to influence senior leaders
Ability to operate effectively in a fast-paced, global, matrixed environment
Experience in automotive, energy, lubricants, industrial technology, mobility, or related sectors preferred

Head of Global Media Relations

Key skills