Key skills
CommunicationCollaboration
About this role
Role Overview
- Address all IT related issues according to service-level agreements
- Document Level 1 and Level 2 IT needs
- Manage communication with customers throughout the issue resolution process
- Propose and implement improvement ideas
Requirements
- Experience in IT support or related field
- Knowledge of operating systems and software maintenance
- Strong communication skills
- Ability to manage IT assets and compliance
Benefits
- Opportunities for growth
- Collaboration with international teams
- Empowerment in a global environment