Quickly understand new software and create User Manual/Getting Started Guide/Release Notes content using Madcap Flare.
Develop and document technical content that describes the software applications.
Test and execute the software installation guides and report any anomalies using Jira.
Participate peer reviews of documentation content for quality and accuracy and provide weekly status and meet regularly with group.

Must have a bachelor's degree.
2+ years of experience in technical writing.
Knowledge of MadCap Flare.
Knowledge of structured authoring, DITA, CMS, and XML.
Hands on experience with MS Suite, Acrobat, Snagit, Paint, video recording tools, virtual images, Windows and Linux Operating Systems.
1+ years experience as an effective technical writer in an agile development environment.
1+ years of experience with common style guides such as Chicago Manual of Style, and Microsoft Manual of Style.
Knowledge of Jira and Confluence, or similar platforms.

Comprehensive mindfulness programs with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees
Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program
Personalised wellbeing programs through our OnTrack program
On-demand digital course library for professional development
other local benefits!

Information Developer

Key skills