Sales Customer Service Representative, Remote
New Jersey, United States of America
Full Time
3 days ago
$20 USD
No Visa Sponsorship
Key skills
CRMCommunicationSales
About this role
Role Overview
- Answer incoming calls
- Initiate outbound calls
- Create interest in reverse mortgage program
- Qualify customer to meet program guidelines (AGE, LTV, Homeowner) scripted
- Transfer interested and qualified customer to sales team
- Create appointments for follow up
- Mail information packets to customers
- Update the Sales CRM with notes of each transaction
Requirements
- Basic computer skills (MS Office)
- 10-key and Soft phone
- Customer service background
- Basic understanding of the reverse mortgage product
- Mortgage industry knowledge
- Organized, performance driven
- Excellent communication skills, both written and verbal
- Bilingual a plus
Benefits
- best-in-class health plans (medical, dental, vision, HSA, and FSA)
- generous PTO
- paid holidays
- company-paid life insurance
- competitive 401(k) match