Lead Scrum Master

Role Overview

• Guide and mentor teams, set standardized Agile practices, and resolve escalations across the organization.
• Drive Agile maturity by assessing team progress, identifying improvement areas, and implementing enhancements in ceremonies, metrics, and working agreements.
• Facilitate essential Scrum events—Sprint Planning, Daily Scrum, Reviews, and Retrospectives— especially for complex or multi-team work to ensure effective outcomes and time management.
• Remove impediments and manage cross-team dependencies, proactively unblocking teams and coordinating risks across products and platforms.
• Enable predictable delivery by partnering with Product Owners and engineering leaders to prioritize tasks, increase throughput, and stabilize commitments.
• Track and interpret delivery metrics (velocity, cycle time, throughput, defects), communicate insights, and provide transparent progress and risk updates to stakeholders.
• Promote operational excellence and quality by reinforcing readiness and release standards, aligning test strategies, and maintaining incident/defect feedback loops.
• Collaborate with key stakeholders, including Product, Network, Business, DevOps, and Testing teams, to clarify requirements and align priorities for organizational success.

Requirements

• Bachelor’s degree in Computer Science and a strong foundation in software development and solution architecture, with over 5 years of progressive experience.
• Skilled in using AI productivity tools such as Microsoft Copilot and other GenAI assistants to enhance documentation, requirements analysis, and stakeholder communications.
• Extensive knowledge of telecom industry standards, business processes, and technology solutions.
• Proven expertise in gathering, documenting, and analyzing complex business and technical requirements.
• Demonstrated leadership in Agile environments, including product backlog management, sprint/release planning, and mentoring teams.
• Excellent communication skills, able to clearly convey technical concepts to both business and IT audiences.
• Experience in conducting technical reviews and maintaining documentation repositories, with preferred background in end-to-end business process optimization and IT portfolio management.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.