Create and maintain assembly and build documentation for our autonomous tractor platform, including step-by-step illustrated assembly instructions, wiring and harness guides, component installation procedures and torque and fastener specifications.
Develop field servicing and maintenance documentation for use by deployment engineers and airport partner technicians, covering inspection procedures, preventive maintenance schedules, fault diagnosis guides and repair workflows.
Write and maintain hardware bring-up and integration guides for internal engineering teams, including tractor commissioning procedures, sensor calibration workflows, and post-repair verification checklists.
Produce operator-facing documentation including user manuals, quick-reference cards, safety notices and onboarding materials for airline and ground handling customers.
Build and manage a documentation system that supports both internal and external audiences — establishing version control practices, document naming conventions, and a scalable structure as the fleet and product evolve.
Work directly with hardware, software and field engineering teams to source technical content, review drafts for accuracy and keep documentation current as the product changes.
Create visual aids including annotated diagrams, exploded views, and process flowcharts in collaboration with the hardware design team.
Develop and maintain software-facing documentation where needed, including API references, configuration guides and internal runbooks for the autonomy and platform engineering teams.
Own release notes and change documentation to communicate hardware and software updates clearly to internal and external stakeholders.
Requirements
3+ years of experience as a technical writer in a hardware-centric industry such as robotics, automotive, aerospace, industrial equipment, or consumer electronics.
Demonstrated ability to produce assembly, servicing, or maintenance documentation for complex electromechanical systems.
Strong ability to read and interpret mechanical drawings, wiring schematics, and engineering specifications.
Experience creating documentation for multiple audiences — from engineers to technicians to end users — and calibrating content accordingly.
Comfort working autonomously in an environment without an established documentation process, and the initiative to build that process yourself.
Proficiency with documentation tools such as Confluence, Notion, or similar platforms, and familiarity with version control workflows.
Excellent written communication and a sharp editorial eye for clarity, accuracy and consistency.