Define and own the strategy and requirements for client data onboarding, including HRIS connectors, CSV/API imports, LMS completion feeds, and SSO interoperability.
Establish and maintain the minimal data contract standard — authoritative sources, required fields, delivery cadence, PII handling, SLAs, and identity mapping — and drive adoption of that standard across new and existing clients.
Partner with Engineering and Implementation to reduce time-to-data, minimize onboarding friction, and build a repeatable integration motion that scales across the client base.
Own the product roadmap for client-facing analytics and dashboards, translating client needs and CS feedback into clear instrumentation requirements, report specs, and self-serve analytics capabilities. This includes defining the requirements for AI-assisted insight delivery such as anomaly detection, automated narrative summaries, and natural language query interfaces as the reporting surface matures.
Define and maintain data governance standards that ensure reporting outputs are accurate, performant, and actionable across the client base.
Communicate proactively and transparently with Engineering, CS, and leadership to align on data platform vision, strategy, priorities, and trade-offs.

4–7 years of software product management experience required; 2+ years owning data, analytics, or integration product areas in B2B SaaS preferred.
Proven success owning the complete client data experience process from problem identification to successful outcomes measurement.
Proven track record of defining and shipping data platform capabilities — connectors, reporting, governance — and measuring their impact on client outcomes.
Experience working directly with clients, CS, and Implementation teams on data onboarding and reporting issues in a commercial setting.
Experience with Agile/Scrum methodologies and familiarity with tools such as JIRA and Jira Product Discovery.
Bachelor’s degree in a relevant field; advanced degree or equivalent experience a plus.

Competitive salary and benefits
Ample paid time off – 5 weeks PTO (pro-rated in 1st year), 6 paid holidays plus winter break between 12/26 and 1/1
Dynamic and convenient office location – unlimited snacks, casual dress code, covered parking and gym on site
Open communication and a commitment to fostering teamwork across the organization

Senior Product Manager, Data & Client Insights

Key skills