Director of Solutions

Role Overview

• Lead a team of deployment leaders who will partner with regional operations leaders to deploy and optimize automation across the warehouse process paths
• Create and develop the automation process strategy across the OmniChannel Retail and Ecommerce divisions
• Partner with regional leadership to build the regional commitments for automation/adaptive technology budget improvements
• Identify and assess automation and technology solutions that align with operational cost savings opportunities across the warehouse network
• Collaborate with operations, engineering, and finance teams to build business cases for automation investments
• Lead the design and deployment of scalable automation pilots and full-scale implementations
• Lead vendor management negotiations to provide the best cost structure and results for GXO
• Develop and maintain a roadmap of innovation initiatives aligned with strategic business goals
• Manage automation pipeline, ensuring that the divisions have sufficient automation projects to achieve their automation P&L goals
• Evaluate emerging technologies and vendors to ensure best-in-class solutions are considered
• Establish and track KPIs to measure the impact of implemented solutions on cost, productivity, and service
• Create frameworks for site-level innovation assessments and solution standardization
• Facilitate cross-functional workshops to uncover pain points and ideate innovative solutions
• Partner with IT and data teams to ensure seamless integration of automation systems with existing platforms to ensure optimized flow is achieved across the process
• Oversee the complete portfolio of automation deployments across the divisions and support change management and training efforts to ensure successful adoption of new technologies.

Requirements

• Bachelor’s degree in Industrial Engineering, Supply Chain, or a related field
• 7 years of experience in supply chain, logistics, or industrial automation, with at least 3 years in a leadership role
• Proven experience leading dispersed teams and managing in matrixed environments
• Proven track record of identifying and implementing automation solutions in warehouses or distribution environments
• Strong understanding of warehouse operations, cost drivers, and ROI modeling
• Experience managing cross-functional projects with measurable performance outcomes
• Familiarity with automation technologies such as robotics, AS/RS, conveyor systems, and AGVs
• Strong experience in leading process automation functions by building governance, principles, processes and methodologies

Benefits

• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability
• Opportunity to participate in a company incentive plan