Senior Manager, Commercial Learning & Development Field Trainer – HIV Treatment

Role Overview

• Provide hands-on field support through ride-alongs and field observations, delivering real-time coaching to new and tenured field employees
• Assess field behaviors and skill adoption during in-field experiences, providing actionable, competency-based feedback to support continuous growth and consistent execution.
• Reinforce Gilead Sales Competencies by observing customer interactions, modeling high impact and compliant behaviors, and partnering with sales leaders to support individual and team development.
• Support onboarding and ongoing development across experience levels by tailoring coaching and reinforcement to new hire, mid-tenure skill progression, and advanced capability building.
• Partner closely with Regional Directors, Executive Regional Directors, and any other sales field leadership to align coaching insights with development priorities and support readiness for business initiatives.
• Collaborate with cross functional partners (including Marketing, Commercial Operations, Global CL+D, Medical Information, Legal, Business Conduct, and Regulatory) to ensure field reinforcement aligns with strategy, messaging, and compliance expectations.
• Identify and communicate field observed capability gaps, execution trends, and learning needs to inform continuous improvement and optimization of development approaches.
• Serve as a field-facing ambassador for learning, helping translate strategy into practical, repeatable behaviors that drive sustained performance.
• Supports key initiatives across the learner lifecycle—including New-to-Role (NTR), NSM, and MYM engagements—with targeted learning, coaching reinforcement, and enablement support aligned to evolving business and field priorities.

Requirements

• 8+ Years with BS/BA OR 6+ Years with MS/MA or MBA
• Proficiency in the HIV Therapeutic Area, including HIV disease state, treatment landscape, and evolving standards of care
• Demonstrated proficiency in Gilead Sales Competencies and experience reinforcing these through training, coaching, and field observation.
• Minimum 6 years of commercial HIV pharmaceutical/biotech experience
• Minimum 1 year of commercial training experience, including field-based training/coaching with sales professionals.
• Experience conducting field rides/observations and delivering structured coaching feedback (e.g., strengths, opportunities, agreed actions) aligned to selling competencies.
• Sales, marketing, or training experience in biotech/pharma.

Benefits

• company-sponsored medical, dental, vision, and life insurance plans
• paid time off
• discretionary annual bonus
• discretionary stock-based long-term incentives