Sales Operations Analyst III

Role Overview

• Support New Zealand sales operations, including cadence, pipeline hygiene, and process adherence
• Act as the NZ operational representative within Pacific Sales Operations
• Map and document sales processes and identify alignment gaps across AU/NZ/UK
• Introduce structure, definitions, and operating frameworks for the growing RC business
• Reinforce Salesforce usage, data quality, and reporting accuracy
• Support rollout and adoption of sales tools and technology initiatives
• Provide support for technology changes and migrations
• Assist with Excel-based sales tools and calculators as required
• Build strong relationships with stakeholders and support prioritisation of activities
• Drive AI and technology adoption by promoting AI fluency, sharing best practices, evaluating tools, and partnering with business, IT, and leadership to enable effective change
• Improve productivity and workflows by identifying and implementing AI, automation, analytics, and digital solutions that enhance decision making, customer experience, and operational efficiency

Requirements

• 3–5 years’ experience in Sales Operations or Business Analysis
• Strong Salesforce user (pipeline management, reporting, process discipline)
• Experience working with sales stakeholders
• Ability to influence without authority
• Demonstrated ability to bring structure to evolving teams
• Strong Excel capability
• Highly regarded: Experience supporting multi-country teams
• Exposure to sales technology or AI adoption initiatives
• Process mapping or SOP development experience

Benefits

• Employee Assistance Program
• Benefits for you and your family
• Access to learning and development resources
• Global discounts and free wellbeing & learning classes