Senior Technical Programme Manager – 12 month FTC

Role Overview

• Drive accountability and clarity of priorities across your workstreams to ensure the timely realisation of value by enabling strategic, data-driven, decision-making
• Take a user centric approach, ensuring your workstreams are set-up for success with the most appropriate reporting cadences, touchpoints, tools and approaches
• Collaborate seamlessly and proactively across the company to identify and track timelines and dependencies, mitigate risks and issues and build clear lines of communication across teams
• Guide and support your workstreams through our lightweight quarterly and annual reflections and objective setting processes
• Identify and iteratively improve our lean operational processes, tools and guardrails to enable the business to efficiently collaborate, plan and deliver
• Craft and share high quality communications that succinctly deliver key messages to broad audiences including senior executives
• Help leadership align priorities across the organisation to create more significant impact and ensure clarity of focus for teams in your workstreams
• Apply your in-depth knowledge of lean product & technical operations to facilitate, coach and share learnings which empower teams to iteratively improve their ways of working and deliver more effectively
• Contribute to the Internal Ops Community of Practice where we share insights, reflections, approaches, and learnings

Requirements

• considerable technical programme management experience, with a consistent track record in leading complex technical workstreams, ensuring alignment and resolving dependencies and conflicts swiftly and amicably
• excellent stakeholder management, influencing and relationship building skills, which you use to ensure visibility and collaboration across technical and functional boundaries
• exceptional communication skills, and can tailor your message to suit your audience’s needs (who may or may not be technical), using empathy and active listening to read situations quickly
• adept at driving accountability, and have strong command skills, you’re not afraid to take challenging stances with senior stakeholders
• user and business value driven, with hands on experience collaboratively scoping, kicking off and delivering programmes, articulating what success looks like, why it looks like that and how to measure it
• adept at working in ambiguity and can identify, surface and resolve risks and uncertainty
• highly organised and proactive and able to use your understanding of agile/lean tools and techniques to problem-solve and optimise cross-functional systems and processes
• approachable with advanced skills in facilitation, coaching and mediation, you’ll have a natural talent for working with others and creating the space for strategic and timely decision-making
• have a growth mindset and actively seek and give feedback as well as ways to share findings with your peers
• high technical and product literacy, you’re able to keep up with technical discussions in support of the overall project outcomes
• nice to have experience working as a consultant, or in a fast paced, product scale up environment
• you’re an innovative problem solver, with an instinct for spotting opportunities and synergies

Benefits

• Health + Mental Wellbeing
• PMI and cash plan healthcare access with Bupa
• Subsidised counselling and coaching with Self Space
• Cycle to Work scheme with options from Evans or the Green Commute Initiative
• Employee Assistance Programme (EAP) for 24/7 confidential support
• Mental Health First Aiders across the business for support and signposting
• Work/Life Balance: 25 days annual leave with option to carry over up to 5 days
• 1 company-wide day off per quarter
• Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant
• All offices are dog-friendly
• Ability to work abroad for 4 weeks per year in UK tax treaty countries
• Family Life: 18 weeks of paid parental leave for full-time regular employees
• IVF leave, shared parental leave, and paid emergency parent/carer leave
• Learn + Grow: Development discussions to support continuous learning and professional growth.
• Upskilling our employees with company wide training workshops, materials and resources
• Your Future: Life Insurance (financial compensation of 3x your salary)
• Pension matching up to 6% of full base salary with Aviva