Customer Experience Coordinator
Auburn, Maine, United States of America
Full Time
2 hours ago
No Visa Sponsorship
Key skills
CRM
About this role
Role Overview
- Field incoming customer calls and emails
- Assist with order
- and repair-related inquiries
- Manage customer repair requests
- Schedule customer pickups and factory tours
- Develop and maintain a strong working knowledge of Moser furniture
Requirements
- 2+ years of experience in customer service, client relations, or operations
- Experience with CRM tools (HubSpot a plus)
- Exceptionally organized and detail-oriented
- Clear, professional communicator
- Natural problem-solver
Benefits
- Employee discounts
- Training and development opportunities
- Collaborative work environment