Patient Financial Services Representative

Role Overview

• Answering inbound calls from patients and addressing any inquiries, concerns, or requests with empathy and professionalism.
• Assisting patients with insurance inquiries, claims, and billing matters.
• Providing information about medical procedures, services, and general healthcare inquiries.
• Documenting patient interactions and updating relevant systems according to established guidelines.

Requirements

• High school diploma or equivalent.
• Proficient in basic computer applications and the ability to learn new software quickly.
• Empathy, compassion, and a genuine desire to help others.
• Strong attention to detail.

Benefits

• Medical, Dental, Vision, Life and Disability Coverage
• 401(k) Savings Plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays