Partnering with a large, strategic co-brand partner to identify and implement the right end
to
end product and customer experience across all bank and partner touchpoints
Deeply understand the co-brand card product using data and insights to determine whether the product is meeting customer needs and enabling the right P&L outcomes for the bank
Identify and implement improvements to drive deeper customer engagement, improved customer experience, optimize margins and inorganic growth
Collaborate with the co-brand partner and our internal operations teams to ensure a cohesive customer service experience
Partner closely with Finance to manage monthly performance analysis and deliver executive-level reporting on profitability drivers
Build strong business cases and financial models to support roadmap prioritization
Lead the implementation of new product enhancements and operational improvements ensuring adherence to regulatory requirements
Work cross ‑ functionally with various teams to deliver on portfolio priorities

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Product General Manager – Co-Brand

Key skills