24x7 operational support
Share responsibility for supporting data center-specific issues with local team members.
Serve as the first responder for technical and facility-related issues within the data center.
Manage the full lifecycle of servers, storage, and network equipment, including receiving, racking, maintenance, and recycling.
Coordinate replacement of failed components and support hardware repair activities.
Provide remote hands support for physical server, network, and telecommunications equipment.
Work with operations teams and vendors to ensure equipment is operating optimally.
Coordinate and supervise facility maintenance.
Perform daily walkthroughs to check for error lights, inventory discrepancies, and facility issues.
Maintain cleanliness of the data center, office, and storage areas.
Ensure cable management and environment policies meet department standards.
Diagnose and resolve hardware, network, and physical connectivity issues.
Participate in problem-solving and process improvement efforts related to data center operations.
Contribute to planning, design, and documentation related to power, cooling, layer 1 networking, and policies.
Build strong relationships with the data center facility manager and team.
Contribute to the DCEng knowledge base, documentation, and team culture.

Ability to lift equipment up to 50 lbs.
Experience in a production data center environment, highly preferred.
Understanding of data center power and cooling infrastructure, preferred.
Strong understanding of server components and repair, preferred.
Ability to troubleshoot Dell and HP server hardware and open vendor support cases, preferred.
Basic understanding of power and cooling systems in data environments, preferred.
Basic understanding of the Linux command line interface, preferred.

Data Center Administrator

Key skills