VP, Product Management – Tokenization & Identity

Role Overview

• Define and champion the product vision, strategy, and roadmap for the token directory & identity services.
• Translate market needs, customer expectations, partner requirements, regulatory considerations, and business priorities into a clear product direction and execution plan.
• Harmonize tokenization and identity capabilities across e-commerce, NFC, agentic, and emerging channels.
• Establish product priorities that balance customer experience, partner adoption, platform scalability, revenue growth, risk controls, and operational feasibility.
• Continuously monitor the payments, digital identity, e-commerce, wallet, authentication, and emerging technology landscape to identify opportunities for innovation and differentiation.
• Lead the build, evolution, and scale of secure, extensible, and interoperable product and platform capabilities that support current and future Paze products.
• Own the evolution of token, directory, and identity infrastructure into modern platform services with clear governance, data standards, operating models, and risk controls.
• Oversee the product development lifecycle from strategy, discovery, concept validation, and requirements through development, launch, post-launch analysis, and continuous improvement.
• Partner with Engineering teams to define product requirements, groom user stories, manage tradeoffs, and ensure timely delivery of high-quality market solutions.
• Apply design thinking, agile methodologies, customer insights, operating metrics, and data-driven decision making to improve delivery quality and product outcomes.
• Work closely with Partnerships to drive optimal product and commercial outcomes across issuers, owner and non-owner financial institutions, payment networks, issuer processors, merchants, channels, agents, and strategic technology partners.
• Collaborate cross-functionally with Engineering, Risk, Marketing, Sales, Data, Legal, Compliance, Operations, and other stakeholders to ensure alignment and effective execution of the product roadmap.
• Influence senior leaders and external partners to drive adoption, resolve ambiguity, align on priorities, and scale platform capabilities across complex ecosystems.
• Lead and mentor a high-performing product organization, fostering a culture of innovation, collaboration, accountability, practical problem solving, and responsible risk management.

Requirements

• Bachelor’s degree in business, engineering, technology, product management, quantitative field, or related discipline, or equivalent work experience.
• Typically, 15 or more years of progressive product management or related experience in consumer payments, digital commerce, platform products, financial services technology, or a related field.
• Deep experience with consumer payments, including online checkout solutions, wallets, card tokenization, authentication, identity, directory, or data platform capabilities.
• Demonstrated ability to define and execute multi-product or cross-vertical product and platform strategies in complex, regulated environments.
• Proven experience building, scaling, and delivering successful products and platform services, including setting product strategy, developing roadmaps, and achieving business outcomes.
• Experience designing or scaling token lifecycle, identity, directory, authentication, or related platform frameworks across channels.
• Demonstrated leadership experience, including direct people management, cross-functional leadership, executive alignment, and talent development.
• Experience influencing financial institutions, payment networks, processors, merchants, channels, or strategic technology partners to drive adoption at scale.
• Demonstrated use of operating metrics, customer insights, consumer data, analytics, and business performance data to define, test, and optimize growth strategies.
• Experience working closely with Engineering, Technology, UX, Marketing, Sales, Risk, Compliance, Legal, Data, Operations, and Partnerships in a cross-functional operating model.
• Strong understanding of design thinking, agile development processes, product discovery, requirements definition, and iterative delivery methodologies.
• Strong communication, executive presence, decision-making, and influencing skills, with the ability to translate complex product, platform, partner, and technical topics into clear business direction.

Benefits

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.