Assistant Clinical Director – Hybrid

Role Overview

• Managing day-to-day activities of care coordination
• Ensuring delivery of quality service and performance of the staff and team
• Providing support to the team for care management issues, problem resolution, complaint resolution and other member services related issues
• Managing and coordinating the activities of RSH MLTC care coordination team
• Performing all duties inherent in the managerial role
• Ensuring staff training and evaluating staff performance
• Participating in hiring, retention, evaluation, disciplining and termination of staff
• Ensuring compliance with NY State Department of Health regulations
• Conducting yearly evaluations of employees’ performance
• Developing job descriptions for personnel
• Assuring adherence to good personnel practices
• Overseeing the clinical supervision of staff
• Representing Program to the community
• Performing outreach, marketing and liaison responsibilities

Requirements

• Bachelor's degree in nursing required
• Master's degree in nursing or healthcare related field preferred
• Three (3) years experience in home care, care management or related field required
• Previous experience with NY State regulations regarding Medicaid, Managed Long Term Care Health Plans required
• Previous management experience preferred
• Proficiency in Microsoft Office products, specifically Word and Excel
• Ability to define problems, collect data, establish facts and draw conclusions
• Ability to interpret an extensive variety of technical instructions and deal with several abstract, concrete variables
• Demonstrated knowledge of Medicare and Medicaid regulations
• Knowledge of applicable Federal, State and Local regulations
• Ability to effectively communicate information to chronically ill / geriatric members
• Demonstrated ability to integrate age specific requirements with individual developmental, mental, social and cultural needs
• Licensure and Certification: Active, unrestricted Registered Nurse (RN) license in state or practice required
• Case Manager Certification preferred

Benefits

• Comprehensive total rewards package
• Bonus tied to company performance
• Employee well-being programs