Payroll Specialist

Role Overview

• The Payroll Specialist is accountable for the day-to-day payroll function related to Payroll Service and Operations to ensure timely completion of the payroll cycle, payroll audits and analysis, providing responsive service to associates and internal partners, and supporting project-related initiatives.
• Coordinates and processes all aspects of payroll, including, but not limited to, tax levies, garnishments, taxation, deductions, and special pay.
• Validates various pay entry and audits as part of pay processing for each payroll cycle to determine if any abnormalities exist.
• Reviews various audit reports to proactively identify accuracy issues and take appropriate steps according to payroll procedures to correct before processing.
• Ensures compliance with Federal, State and Local payroll regulations.
• Ensures appropriate approval on escalatory actions, such as issuance of off-cycle payments, and assists with off-cycle payment processing according to established policies and procedures.
• Analyzes and resolves payroll issues; for example, answering day-to-day questions and processing payroll tickets to a successful resolution.
• Serves as first point of contact for associates with payroll questions, and researches questions from managers, timekeepers, and/or associates related to time and pay related calculations and deductions.
• Supports accurate payroll reporting and analysis.
• Enters historical corrections into time and attendance system where necessary, according to established policy and procedure and within established deadlines.
• Ability to work flexible work hours to ensure deadlines are met.
• Supports the GBS Manilla team to educate on pay processes and review pay corrections.

Requirements

• Bachelor’s degree (preferred)
• Previous payroll processing experience (preferred)
• Communication
• Customer service
• Microsoft Office/Office 365
• Analyzing Data or Information
• Collaboration
• Problem Solving
• Critical thinking
• Confidentiality
• Accuracy
• Meeting deadlines
• Prioritization

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, short
• and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support