Key skills
LeadershipCommunication
About this role
Role Overview
- Inspire staff to deliver great service to our customers
- Identify, develop, and retain industry top talent
- Collaborate in a fast-paced, results-oriented team environment
- Proactively monitor workflow using lean principles
- Create an environment where teams can demonstrate Manulife Values
- Establish and cultivate internal partnerships
- Foster a continuous improvement culture
Requirements
- Knowledge of Group Disability and best-in-class service delivery
- Leadership experience will be considered as asset
- Strong PC proficiency, including MS Office Suite
- Driven by passion to do what is right
- Natural curiosity that leads to continuous improvement
- Strong commitment to fostering a growth mindset in self and others
- Empathic professional communication skills
- Superior problem-solving and analytical skills
- Results-oriented with strong decision-making ability
Benefits
- health, dental, mental health, vision, short
- and long-term disability, life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program in Canada includes holidays, vacation, personal, and sick days
- full range of statutory leaves of absence