Facilitate implementation of processes, guiding clients through system setup, documentation validation, and configuration assessments while ensuring full compliance with regulatory and bank-specific standards.
Facilitate the seamless delivery and ongoing maintenance of treasury management solutions, prioritizing exceptional client onboarding experiences and sustained satisfaction.
Manage a dynamic pipeline of implementation and service tasks, swiftly addressing escalated issues and efficiently supporting daily operations, with continuous monitoring and resolution tracking in Salesforce.
Requirements
3-4 years Working knowledge of Treasury Management Products and Services
Knowledge of Treasury Management products and services
Proficient organizational skills and attention to detail
Ability to work independently with minimal supervision
Commitment to quality and continuous improvement
Proficient Customer Service skills
Proficient communication and presentation skills
H.S. Diploma or General Education Degree (GED) required
Associate’s Degree (AA) preferred
Bachelor’s Degree in Arts/Sciences (BA/BS) preferred