Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages.
Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy.
Effectively manages loss costs and claim expenses.
Coordinates discovery and litigation strategy with staff counsel or panel attorneys.
Makes recommendations on claims processes and resolution strategies to management.
Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients.

Bachelor's degree or equivalent experience
Typically a minimum eight years claims experience
Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.
Strong communication, negotiation and presentation skills.
Ability to effectively interact with all levels of CNA's internal and external business partners.
Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
Knowledge of Microsoft Office Suite and other business-related software.

Workers Compensation Claims Consultant

Key skills