Manage relationships with third party underwriting support vendors
Collaborate with Credit Products leadership to develop and execute outsourcing strategies
Responsible for vendor governance, contract management, and performance oversight
Engage vendors, negotiate service contracts, and formalize agreements
Ensure contracts support compliance, performance benchmarks, and organizational value
Maintain a repository of third-party vendors and contracts
Collaborate with stakeholders to identify and roadmap outsourcing opportunities
Ensure integration of third-party resources into workflows
Serve as a subject matter expert and liaison for underwriting support services
Manage teams and support their coaching and development
Participate in continuous improvement initiatives

Undergraduate Degree (4 years or equivalent) in Business, Finance, Accounting, or a related field
Minimum 7-10 years of directly related experience within financial services
Proven ability to work independently with minimal oversight
Experience managing third-party vendor services, credit underwriting and portfolio management, or some combination of these.
Strong organizational, negotiation, influencing, and project management skills
Analytical and problem-solving skills to evaluate outsourcing opportunities and optimize vendor contributions
Proficient in managing cross-functional initiatives and aligning third-party resources with business needs.
Knowledgeable of banking software platforms such as nCino and AFS.

Credit Products – Outsourcing Manager

Key skills