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Manager, Professional Services at Percona | JobVerse
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Manager, Professional Services
Percona
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Manager, Professional Services
Texas, United States of America
Full Time
2 days ago
No Visa Sponsorship
Apply Now
Key skills
Open Source
Communication
Customer Success
Sales
About this role
Role Overview
lead a team of consultants delivering open source database solutions
oversee delivery process and ensure SOW accuracy
create and implement standardized processes and best practices
serve as escalation point for customer issues
help Sales, Marketing, and Customer Success teams land new business
monitor and report on team metrics and KPIs
Requirements
5+ years leading remote consulting teams
strong relationships with customers and other leaders
established track record of driving change and attracting, motivating, coaching, and retaining top talent
ability to manage globally distributed teams
strong business acumen
adept at resolving customer escalations
excellent written and verbal communication skills
Tech Stack
Open Source
Benefits
flexible work hours
various paid time off programs
all your equipment for your remote office
funds for career development (external training, certifications, conferences)
ongoing connectivity allowances
opportunity to participate in our equity incentive plan
The Percona Adventure Team
Work-from-Anywhere
FlowDays
FryDays
overall flexibility
PAVE volunteering program
Women Transforming Technology
Apply Now
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