Lead regional initiatives and priorities that strengthen Talent Acquisition Operations capabilities and support continuous improvement across the Americas
Manage a regional team of TA Operations professionals, including Lead and Senior team members and coordinators, to deliver high-quality outcomes on time in a fast-paced environment
Drive regional adoption of recruiting processes, enterprise standards, tools, and technologies
Monitor regional metrics, workload, capacity, service delivery, and data integrity to identify trends, risks, and opportunities
Leverage data and analytics to reinforce accountability and improve operational performance
Partner with recruiting teams and stakeholders to improve the candidate, recruiter, and hiring leader experience
Apply Lean methodologies and project management rigor to process improvements and operational enhancements
Partner with technology teams on implementation, support, training, and adoption of recruiting tools and systems
Oversee compliance with company policies, data privacy regulations, enterprise standards, and local requirements across the Americas region
Support governance activities, including audits, controls, and regional compliance reviews
Serve as the regional point of contact for escalations and stakeholder needs related to TA Operations
Contribute to global TA Operations projects and share regional insights to support enterprise-wide improvements
Foster a culture of belonging, growth, accountability, and continuous improvement

Bachelor’s degree from an accredited university or college, or equivalent knowledge/experience
Minimum (12) years of experience in Talent Acquisition with a minimum of (10) years of experience in Talent Acquisition Operations
Minimum of (5) years of People Leadership experience
Prior experience managing people and/or leading high-performing teams
Experience leading cross-functional, remote, and diverse teams or initiatives
Expertise in recruiting best practices, process improvement, project and change management, and recruiting technologies and systems
Strong analytical skills and experience using data to support decisions and improve outcomes
Advanced proficiency in Microsoft Office Suite, including Excel
Willingness to work across multiple time zones within the Americas and on select global calls as needed
Willingness to travel up to 10% as required
Strong English language proficiency (speaking, writing, and reading)
Ability to prioritize tasks and adapt as priorities evolve.

Talent Acquisition Operations Manager

Key skills