Develop and facilitate impactful training programs for our resellers, customers, and employees.
Identify training needs and build customized learning paths.
Deliver a comprehensive curriculum covering the sale, support, and value of Geotab’s product suite.
Map training plans and facilitate onboarding and technical training.
Develop training materials aligned with business priorities.
Support the implementation of the LMS platform (myLearning).

1-3 years delivering training on variety of modalities.
Fluency in both French and English is required.
Ability to travel up to 10%. A passport is required.
Possesses a strong aptitude for learning and navigating new software platforms.
Good communication skills by clearly and promptly conveying information both verbally and in writing.
Demonstrates active listening to fully understand customer concerns.
Utilizes empathy to connect with customers, understanding their needs and frustrations.
Displays patience in handling standard customer interactions.
Exhibits adaptability by remaining flexible and composed when dealing with minor surprises.
Demonstrates basic conflict resolution skills.
High attention to detail and strong organizational skills.

Bilingual Training Specialist

Key skills