Own end-to-end delivery of software developed by the POD, ensuring timely releases that meet agreed-upon business requirements and quality standards.
Partner with business owners to define priorities, clarify requirements, and align deliverables with strategic objectives.
Monitor progress against commitments, proactively addressing risks, dependencies, and resources constraints.
Ensure that solutions are scalable, secure, and reliable leveraging best practices / patterns / standards of design and architecture.
Lead, mentor, and inspire the POD team, fostering a culture of accountability, collaboration, and continuous improvement (through experimentation and learning).
Manage staffing; including recruitment, performance management, and professional development for direct and dotted-line resources.
Drive adoption of CI/CD pipelines, DevOps practices, and automated testing to maintain high-quality releases.
Provide technical coaching and professional development opportunities for team members to enhance their skills, knowledge, and career growth.
Serve as the primary liaison between the POD and business stakeholders when there are escalations from the product owner (or team).
Proactively collaborate with other development managers to resolve cross-team dependencies and maintain alignment with enterprise technology strategy.

Bachelor’s degree in the field of computer science, information systems, or software engineering, or equivalent work experience is required.
8+ years of progressive experience in software development, with a proven track record of increasing responsibility and leading the development of solutions across diverse technologies (e.g., full-stack, cloud-based, ETL) required.
Previous experience in a leadership, lead, or equivalent capacity, such as managing projects or products, coaching, mentoring, or guiding software development teams required.
Strong expertise in software development methodologies (especially agile / Scrum), languages, and frameworks required.
Experience with CI/CD pipelines and DevOps practices required.
Experience with cloud-first, API-first, and microservice architectures or strategies (any primary public cloud provider with AWS preferred) required.
Experience in .Net /C#, Python, and React preferred.
Experience in the PBM industry preferred.
Participate in, adhere to, and support compliance program objectives.
The ability to consistently interact cooperatively and respectfully with other employees.

Manager, Software Development

Key skills