Business Development Executive – Workplace Technology Solutions

Role Overview

• Identify and pursue new business opportunities within corporate, commercial, education, healthcare, and public sector organizations.
• Generate qualified leads through networking, referrals, cold outreach, events, and digital channels.
• Develop and maintain a healthy sales pipeline to achieve revenue and growth targets.
• Conduct client meetings to understand business challenges and workplace technology requirements.
• Present and position Workplace Technology Solutions offerings to prospective customers.
• Collaborate with solution architects, engineers, and project teams to develop customized proposals and solutions.
• Support the preparation of quotations, RFPs, RFQs, tenders, and presentations.
• Demonstrate understanding of workplace technologies including Unified Communications & Collaboration (Microsoft Teams, Zoom, Webex), Audio Visual (AV) Solutions, Smart Meeting Rooms, workplace Infrastructure, Managed Services or related.
• Articulate business value, ROI, and operational benefits to customers.
• Establish and maintain strong relationships with key decision-makers and stakeholders.
• Act as a trusted advisor throughout the sales cycle.
• Ensure high levels of customer satisfaction and identify opportunities for account growth and cross-selling.
• Conduct regular follow-ups and account reviews with clients.
• Monitor industry trends, competitor activities, and emerging workplace technology solutions.
• Gather customer feedback and market insights to support business strategy.
• Attend industry events, exhibitions, and networking functions to promote company offerings.
• Maintain accurate records of sales activities, opportunities, and forecasts within CRM systems.
• Prepare regular sales reports and pipeline updates.
• Ensure compliance with company sales processes and policies.

Requirements

• 3+ years of experience in business development, sales, account management, or technology solution selling.
• Experience within Workplace Technology Solutions, AV, IT Infrastructure, Unified Communications, Collaboration Solutions or related.
• Proven experience in B2B direct sales, including prospecting, lead generation, client engagement, negotiation, and closing opportunities.
• Experience in tender management and processing, including reviewing tender requirements, coordinating bid submissions, preparing supporting documentation, and managing RFP/RFQ responses.
• Experience engaging with enterprise or commercial clients
• Ability to understand technical concepts and translate them into business value.
• Strong business development and consultative selling skills.
• Excellent communication, presentation, and negotiation abilities.
• Ability to build relationships with stakeholders at various organizational levels.