Own the developer engagement program: how developers discover the platform, get answers, move from first prototype to production, and grow into long-term adopters and advocates
Lead the developer-facing surface area of the platform: documentation, getting-started flows, sample applications, communications, and the visibility tools that keep developers informed and unblocked
Run developer engagement rituals (office hours, async support, partner working sessions) and turn what you learn into product requirements, golden paths, and reusable patterns that benefit every team building on the platform
Define and instrument the developer experience metrics that matter: time-to-first-success, activation, adoption, satisfaction, and retention
Use agentic coding tools as a regular part of how you ship work, including prototypes, specs, scripts, dashboards, and developer content
Partner with adjacent platform service teams (identity, unified management, artificial intelligence, and beyond) to remove friction at the seams between services
Communicate progress, risk, and decisions to senior leadership and to the developer community in writing and in working demos

5+ years of combined experience across software product management and software engineering
at least 2 years in a product management or technical product management role
Has shipped production code as a software engineer in a prior role
Code fluency in at least one mainstream language (Python, TypeScript, Go, Java, or equivalent)
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Background in developer experience, platforms, tools, or platform engineering, with familiarity in platform engineering concepts
Hands-on fluency with agentic coding tools (e.g., Claude Code, Cursor, Codex) regularly used in shipping work
Experience in API design, SDK design, developer documentation strategy, and building third-party developer ecosystems and partner enablement
Strong writing skills for engineering and senior leadership audiences

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year
flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
additional paid time away may be requested for emergency issues
optional 10 paid days per full calendar year to volunteer
employees are also eligible to earn annual bonuses

Engineering Product Manager

Key skills