Design and implement the operating model for Legal and Compliance, including intake, prioritization, tracking, and reporting
Develop standardized workflows to support contracting, regulatory compliance, and operational requests
Establish clear service delivery frameworks (SLAs, triage models, escalation paths)
Manage technology and AI vendors
Identify inefficiencies and scalability gaps
Build and manage centralized intake systems

7+ years relevant experience in legal operations, compliance operations, healthcare operations, or similar
Experience applying AI or automation in operational environments preferred
Bachelor’s degree required
Advanced or technical/AI-related training strongly preferred
Strong process design and operational mindset
Experience developing and implementing AI, automation, or workflow tools
Strong project and vendor management skills
Ability to translate legal and compliance requirements into systems
Analytical and data-driven decision making
Excellent communication and collaboration skills

Director, Legal and Compliance

Key skills