About this role

Serve as the day to day owner of the functional operations area supporting a strategic client
Be the first point of escalation for operational issues, client risks, and delivery concerns
Own leadership coverage, escalation protocols, and decision-making continuity
Represent State Street with authority and accountability in all client forums

MBA
8+ operational experience
advanced proficiency in Excel and Microsoft Office (Excel, PowerPoint, Word), including pivot tables, lookups, formulas, and data validation techniques
ability to analyze large datasets, assess data integrity, and clearly present findings, risks, and recommendations to stakeholders
proven capability to act as a subject matter resource across multiple operational areas
experience producing ad hoc reporting and supporting ongoing management and client driven requests

generous medical care
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
retirement savings plan (401K) with company match
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans

Vice President, Middle Office Operations

Key skills