Lead SAP technical roadmap development, architecture design, and solution initiatives that align technology capabilities with business objectives.
Drive end-to-end project delivery for platform initiatives including SAP system implementations, upgrades, and migrations using tools like SWPM, SUM, and DMO.
Work closely with SAP and third-party vendors to support Basis operations while partnering with internal teams for defect resolution, root cause analysis and optimizing solutions for performance and reliability.
Provide day-to-day SAP operations support across multiple modules including SAP ECC, BW, APO, Live Cache, CRM, PI/PO, Portal, Data Services, Fiori, Content Server, TREX, and Solution Manager.
Lead and support SAP Basis system administration activities including performance monitoring, tuning, support package application, kernel upgrades, and OSS note implementation.
Configure and manage Solution Manager technical monitoring to proactively monitor system health to overall system availability.
Support system refresh tasks, client copies, archiving operations using OpenText and KGS tools, system builds, and installation activities.
Manage SAP System configurations between systems and provide technical troubleshooting leadership including root cause analysis for critical production issues.
Implement AI and automation solutions for technical system operations, optimization use cases, administer SAP BTP and leverage DevOps tools to streamline operations.
Work with ServiceNow for incidents, problem, and change management processes and support third-party solutions like KGS, Georgia SoftWorks Telnet, VPOM to support SAP operations.
Requirements
Bachelor’s degree in computer science, Information Technology, Engineering, or related technical field (or equivalent professional experience)
10 years of progressive experience in SAP Basis administration and technical architecture roles with demonstrated expertise across multiple SAP product lines
Extensive hands-on experience in SAP system installation, upgrades, and migrations using SWPM, SUM, and DMO tools
Proven track record in day-to-day SAP operations support and managing deployment projects across enterprise environment
Deep technical expertise working with SAP ECC, BW, APO, Live Cache, CRM, PI/PO, Portal, Data Services, Fiori, Content Server, TREX, and Solution Manager
Experience with S/4HANA conversion projects from scoping and planning through execution
Strong database administration and troubleshooting skills in HANA, DB2, and Oracle in an SAP environment
Expertise in operating and optimizing SAP systems in cloud environments, specifically Azure Cloud
Proficiency in operating systems including SUSE Linux and Windows for SAP deployments
Experience in SAP system administration including monitoring, performance tuning, support package, kernel upgrades, OSS note implementation, printer administration, system refresh activities
Working knowledge of SAP archiving with hands-on experience using archive tools such as OpenText and KGS
Experience with ITSM tools like ServiceNow for incident, problem, and change management processes
Familiarity with third-party products including Commvault, RevTrac, and VPOM
Excellent communication skills and ability to create clear technical documentation for diverse audiences
Demonstrated leadership capability in technical troubleshooting and providing root cause analysis for complex system issues.
Tech Stack
Azure
Cloud
ITSM
Linux
Oracle
ServiceNow
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.