About this role

Install, configure, and maintain software and hardware for seamless functionality company-wide
Manage internal network services and a suite of technology tools
Set up and manage user accounts; especially in Google Workspace and Atlassian products
Automate internal IT processes to drive efficiency and minimize manual work
Support helpdesk operations, ensuring timely resolution of desktop, application, and equipment issues
Maintain and evolve internal IT documentation and policies to keep them accessible and crystal clear

Several years of experience in a similar IT administration, support or helpdesk position
Hands-on experience with tools such as Google Workspace, Atlassian, or similar IT administration systems
Familiarity with Windows and macOS administration
Great communication skills
Troubleshooting and problem solving mindset
Ability to automate processes and tooling.

Senior IT Administrator

Key skills