Data Entry Analyst

Role Overview

• Process and enter new and rescheduled scheduling requests (e.g., depositions, hearings, trials) into our internal system (SPOT).
• Execute job settings within strict timelines to meet service level agreements (SLAs).
• Manage direct billing setups for insurance carriers.
• Handle Portal/Hopper requests accurately and efficiently.
• Review requests for missing information and proactively follow up with clients.
• Identify and correct data entry errors or inconsistencies.
• Respond to internal inquiries and retrieve necessary records or files.
• Ensure compliance with data integrity and security protocols.
• Collaborate across departments and perform additional tasks as assigned.

Requirements

• High school diploma or equivalent (required).
• 1+ year of relevant experience (data entry, administrative, legal preferred).
• Litigation support experience is a plus.
• Strong computer skills and familiarity with scheduling systems or databases.
• Excellent communication skills—both written and verbal.
• Detail-oriented with strong critical thinking and problem-solving abilities.
• Reliable, dependable, and adaptable in a dynamic environment.
• Ability to manage time effectively and prioritize competing tasks.

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements