Support the clinical team with clinical administration of cases sending sourcing emails, adding session updates to the Lyra system, and escalating queries for action.
Assist clinical specialists with the coordination of ad-hoc interventions including learning & development activities, critical incidents and ensure the capturing of such events on Lyra systems.
Assist with the recruitment and management of the affiliate therapy network.
Assists with the processing of invoices relating to clinical interventions and ensure that invoices and services / sessions invoiced for are aligned to the clinical data in the Lyra systems
General Administration
Effective collaboration with Lyra Finance teams to ensure timely handling of invoices
Continued engagement with the various clinical teams and Lyra affiliates to ensure that cases are effectively managed
Work collaboratively with our global clinical teams.
Liaising with affiliate clinicians for appointments and case updates as required.
Contribute to the service and business development as required.
Flexibility in working hours and activities in line with business needs.
Play an active role in governance and quality assurance as required.

Previous experience in a similar administration role
Experience of working in high pressure, time limited environments.
Excellent communication skills
Experience of working with clinicians or within a multidisciplinary team
Knowledge of working within administrative boundaries and knowing when to escalate for senior or clinical support
Ability and experience of working autonomously from home in a remote based role.
Experience of working under pressure and in areas where clarity may be lacking.

Clinical Administrator

Key skills