Chief Compliance Officer

Role Overview

• Working closely with the Authorised Manager (RR) to co-lead the strategic direction of our Compliance function, guiding a team of local financial crime experts
• Develop, communicate, and enforce policies, procedures, and guidelines aligned with local CSSF regulations and strategic industry best practices that are appropriately reflective of PPRO’s current business and strategy
• Drive the strategic design and implementation of a robust AML/CFT program tailored to our strategic objectives. Continuously refine and optimise the program to align with dynamic regulatory landscapes and evolving industry standards
• Strategically evaluate the effectiveness and proportionality of PPRO’s compliance program through strategic audits, risk assessments, and strategic internal controls
• Monitor and assess the impact of evolving regulatory changes specific to Luxembourg and EEA markets on our operations
• Foster open communication with regulatory authorities, government agencies, auditors and strategic partners (including banking partners and clients) strategically responding to inquiries or requests for information
• Continue to enhance our comprehensive Compliance Monitoring Program focused on strategic identification, assessment, and mitigation of compliance risks
• Lead investigations related to suspicious customer activity or reports of misconduct
• Support the assessment and implementation of third-party systems and AI-driven solutions that support rapid and secure growth
• Ensure any new systems or tools align with the company’s compliance and risk framework, and are scalable across regions and products
• Foster excellent relationships with internal stakeholders to ensure alignment and support for FCC initiatives
• Ensure a proper oversight and controls on compliance related outsourced activities
• Prepare and deliver high quality management information to the board of directors, Authorised Managers and regulatory bodies on compliance initiatives, risks, metrics and achievements
• Ensure high quality of documentation and timely, transparent reporting on compliance matters with internal and external requirements
• Collaborating closely with peers inside and outside the Compliance function to ensure customer, product and technical solutions appropriately take into account and reflect Compliance requirements

Requirements

• Proven track record of strategic leadership as a Compliance Officer (RC) within the payments industry in Luxembourg, demonstrating a bias for action, accountability, and ownership
• Solid expertise in anti financial crime generally including strong understanding of AML/CFT principles and practices, with a history of implementing strategic and operational initiatives to mitigate financial crime risks
• Deep familiarity with CSSF expectations and experience leading communications with them.
• Strategic familiarity with CSSF regulations and requirements, with a demonstrated ability to interpret and apply them effectively and pragmatically in a leadership capacity
• A curious mindset, high standards and an exceptionally high level of personal integrity
• A proactive approach to prioritisation and problem solving and a demonstrated ability to strategize and execute solutions to complex compliance challenges
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation
• Proven ability to collaborate in a team and independently, fostering a culture of coaching, collaboration, positivity, accountability, and ownership among team members

Benefits

• Hybrid working
• We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year
• Learning and Development
• We offer a €1,000 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
• Lunch Vouchers
• 12,80euros x 18 / month
• Enjoy a moment of conviviality and a good and balanced meal thanks to your Lunch Pass.
• Enhance Family Leave
• We understand the importance of family
• that's why we offer enhanced family leave to support you during key life moments.
• Travel Insurance
• because better safe than sorry
• the travel insurance is covering (partially with certain excess amounts): Sickness, Costs in relation to rescission/break-off during a travel, Luggage and Accident.
• Gym membership
• PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
• Mental Health Platform
• We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.