Responsible for supporting the oversight program related to the Fidelity Funds Transfer Agent functions
Interact directly with Fidelity’s Transfer Agents to evaluate their operations and system capabilities to ensure compliance with Fund policies
Monitor, develop, and implement processes for monitoring operational and regulatory compliance
Work with senior levels of management to modify current Fund policies or set new policies
Make recommendations on complex, technical operational issues
Engage with various groups within Fidelity on new products and product changes
Participate in other departmental initiatives as determined by the Vice President Transfer Agent Oversight

A minimum of 9 years industry or equivalent experience
4 plus years mutual fund operations or transfer agent related experience
A Bachelor’s degree or equivalent
Knowledge of Transfer Agent risk and/or compliance a plus
Knowledge of Proxy, Alternatives Administration/Oversight and Digital Asset Ops is a plus
Ability to influence business partners and build strong relationships with Senior Leaders
Excellent verbal, written and formal presentations communication skills
Possess strong research and analytical skills
Ability to apply sound judgment to spot issues, assess risks, and identify items requiring escalation
Possess excellent organizational skills
Ability to make and effectively communicate decisions
Unwavering dedication to accuracy, quality, and completion of tasks

Comprehensive health care coverage and emotional well-being support
Market-leading retirement
Generous paid time off and parental leave
Charitable giving employee match program
Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

Director, Transfer Agent Oversight

Key skills