Act as the primary technical lead for the design, configuration, and ongoing support of endpoint and virtual desktop platforms
Ensure systems are stable, secure, and aligned to enterprise standards
Act as an escalation point for complex issues, driving root cause analysis, and long-term fixes to reduce user impact
Lead endpoint and VDI environments across tools like Intune, SCCM, Autopilot, Horizon, and Cloud PC
Oversee full device and platform lifecycle (provisioning, patching, app delivery, policy enforcement)
Drive security, compliance, and automation to improve efficiency and consistency
Collaborate across engineering, infrastructure, and security teams to align priorities, support modernization initiatives, and drive convergence to enterprise tools and practices

7+ years of experience in: Endpoint engineering, EUC, VDI, or infrastructure engineering
2+ years in: Technical leadership, lead engineer, or senior escalation role
Strong experience with: Microsoft Intune, SCCM, and Autopilot
Windows endpoint lifecycle management
VDI platforms (VMware Horizon, Windows 365 / Cloud PC)
Experience with: Application packaging and patch management
Device provisioning and configuration management
Active Directory / Entra ID integration

Lead Systems Engineer

Key skills