AIMLRAGAnalyticsSaaSChange ManagementPrototypingProduct ManagementCommunicationDecision MakingRemote Work
About this role
Role Overview
Be the owner of our Catalog/Listings product and drive the long-term vision for the world’s leading eCommerce platform, leveraging AI-first approaches to accelerate discovery, decision-making, and delivery.
Synthesize qualitative inputs—including client interviews, support tickets, and survey feedback—using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy.
Define, write, and maintain AI evaluation datasets and rubrics to measure model performance (e.g., accuracy, hallucination rates, tone).
Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives.
Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration.
Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment.
Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery.
Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity.
Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience.
Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust.
Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met.
Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability.
Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions.
Requirements
3+ years of proven product management experience within the B2B SaaS industry with a complex enterprise level product, preferably in ecommerce.
Experience building products that help brands and sellers successfully onboard product catalogs, including tools for feed submission, validation feedback, and error resolution that reduce friction and time-to-live for new listings.
Experience defining and tracking catalog health metrics, such as attribute completeness, image quality scores, indexing latency, etc, and using data to prioritize roadmap investments that improve catalog quality at scale.
Experience as a Product Manager working on AI powered products, AI workflows, or data & insights platforms
Hands-on experience writing evaluations for AI/ML systems (e.g., RAG systems, agents, LLMs).
Strong experience with the full product development lifecycle, including setting goals for your products, measuring the results, and quantifying the impact of features on the business.
Experience driving strategy and execution for complex, integrated software ecosystems, particularly with unifying multiple platforms.
Proven experience in supporting team-based projects, with a focus on ensuring alignment with project goals and contributing to technical teams.
Experience using AI tools to synthesize qualitative research (e.g., client interviews, support tickets, survey feedback) into structured themes, opportunity areas, and/or prioritization inputs.
Experience prototyping product concepts or workflows using AI tools (e.g., generating wireframe descriptions, user flows, or low-fidelity mockups via AI) to validate ideas before engineering investment.
Proven use of AI to accelerate documentation workflows (PRDs, release notes, one pagers, etc.) while maintaining high quality and appropriate editorial judgment.
Comfort using AI-assisted tools for data exploration and analysis (e.g., natural language querying of datasets, AI-generated chart interpretation, or anomaly identification) to support faster, evidence-based decisions.
Strong ability to work with vendors and internal teams, ensuring effective communication with stakeholders for successful project delivery.
Comfortable presenting product strategy and impact to stakeholders across all levels of the organization.
Analytically minded with proficiency in data-driven decision making and experience with product analytics tools.
Experience collaborating with large clients – our clients are some of the biggest in commerce.
Positive & growth-oriented mindset with a strong bias to action.
Strong and concise written & verbal communication skills with the ability impactfully tailor your communication to any audience.
Ability to explain technical concepts to non-technical audiences.
Ability to work in fast-paced environments and manage multiple projects simultaneously.
Benefits
Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
A 6% 401(k) match
Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days