Product Analyst

Role Overview

• Analyzes product and portfolio P&L performance, identifies growth opportunities, assesses new product metrics, and evaluates initiatives to uncover issues.
• Provides strategic recommendations and implements improvements to drive profitable growth.
• Develops and enhances reports and tools which support better decision-making for our business partners.
• Become and act as subject matter expert in specific pet insurance contracts, products and rating structures, within the confines of the products they are assigned.
• Constructs, and works with, structured information and data sets from multiple sources to generate analytical insights, following best practices for data retrieval and ensuring data integrity across products.
• Conducts ad hoc analyses to address and resolve emerging business challenges.
• Supports the exploration and analysis of key data points to support on-going monitoring, maintenance, and underwriting of existing products.
• Collaborates with key stakeholders, such as Actuarial and Underwriting, to identify portfolio insights, emerging trends, and profit opportunities, enhancing performance and mitigating risk.
• Consults on portfolio strategy, through the lens of data and analytical trends.

Requirements

• Bachelor’s degree in a relevant field or equivalent work experience.
• 2+ years of experience in product performance analytics, insurance pricing, and/or underwriting.
• Strong visualization and presentation skills for reporting and analytics, with proficiency in tools such as Power BI, Tableau, or similar platforms.
• Proven ability to collect, analyse, and synthesize data, with experience using tools such as SAS, SQL, R, Python, or equivalent to support informed product decisions.
• Knowledge or experience in veterinary or animal health (specifically dogs and cats) is highly desirable.
• Ability to effectively communicate complex ideas, product details and analysis to both technical and non-technical internal audiences, as well as management.
• Proven ability to manage multiple tasks and adapt to a fast-paced, evolving environment.

Tech Stack

• Python
• SQL
• Tableau

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)