Engage extensively with our Dealer network through frequent travel (approximately 75%)
Collaborate closely with Dealer and Dealer based customers, delivering exceptional service and tailored solutions
Develop and execute regional sales strategies for all parts segments
Work closely with dealers to expand their service business and generate new parts consumption opportunities
Partner with aftersales marketing to advance eCommerce initiatives
Provide dealers with essential sales tools, training, and feedback
Track, analyze, and report sales data and market insights

Bachelor’s degree or 5-7+ equivalent experience
7+ years in industrial product sales, preferably with manufacturer or dealer networks
Microsoft Office experience is a must
Salesforce experience and proficiency is a plus
Automotive and/or Lift truck Dealer experience in Operations is a plus
Knowledge of wholesale and retail parts/service operations and lift truck markets
Ability to develop and implement marketing plans targeting dealer leadership
Familiarity with CRM systems and BI tools for performance tracking
Strong sales and marketing expertise with proven ability to coach and lead
Excellent time management and territory planning skills
Ability to communicate complex technical concepts in a clear, actionable way

Commercial Aftersales Manager

Key skills