What you will do:

Support new business activities:

Work with Media and client services teams on the creation of content that can be used to win new business.

Client growth:

Support with the creation and selling of new Social Media propositions to client teams.

Client management:

Take the client and internal briefs and produce Social Media plans that meet or exceed the objectives.
Engage in daily communication with clients and internal client service teams to ensure all briefs and deadlines are met effectively on time and to spec.
Participate in face-to-face and online meetings with new and existing clients and take the lead in presenting social media propositions.
Run Social Media workshops for clients, both face-to-face and online.

Planning and strategy:

Responsible for the planning of organic and paid Social Media campaigns and projects across multiple platforms.

Activation:

Campaign management and delivery:

Manage costs incurred and revenue generated from Social Media platforms.
Suggest and implement new ideas, improvements and optimizations to existing campaigns and projects to improve performance.
Problem-solve, taking the lead in proposing solutions to any campaign issues that may arise, communicating your recommendations back to the internal team.

Reporting:

Track, measure, analyse, and report on the performance of Social Media campaigns and projects regularly.
Share results, insights, and recommendations internally and with clients.

Insights:

Help shape the Social Media strategy by staying on top of current trends, technology, and best practices to make recommendations to the wider team.

Mentorship:

Monitor and guide more junior members of the team on Social Media activities, delegating tasks, reviewing, and feeding back on the work that they have delivered.

Who you are:

Very good communication and project management skills and ability to present with confidence.
Ability to plan and prioritise multiple workstreams and escalate where necessary.
Calm and consistent under pressure.
Results orientated, with a flair for using analytical skills to pull actionable insights from data.
Very experienced with using Social Media tools.
Good working knowledge of Microsoft PowerPoint and Excel.
Very strong understanding of LinkedIn and Meta.
Strong attention to detail and multitasking skills.
Able to write compelling short form copy.

What you will need:

2-3 years of experience managing Social Media campaigns and projects, preferably agency side and within the B2B space.
Strong platform knowledge and experience using various Social Media platforms in a professional capacity.
Experience in planning and implementation of organic and paid Social Media campaigns.
Experience in running paid Social Media campaigns which include planning, set up, optimisations, budget management, and reporting against KPIs.
Ability to write Social Media posts and alter the tone and style depending on the target audience.
Experience in Social Media measurement and performance metrics.
Strong knowledge of Excel.
Experience and exposure within other areas of Paid Media is a bonus.

What we offer in return:

Generous holiday allowance (Plentiful PTO)
Shutdown between Christmas and New Year
Private healthcare and dental insurance
Group income protection
Salary sacrifice pension scheme
Access to well-being coaching or counselling sessions once a week
Financial health support
Parental leave
12 Weeks Full Pay for Primary Carers and an additional 50% pay for 12 more weeks.
Use our portal to access discounts and cashback at plenty of retailers. You can also sign up for our cycle-to-work scheme.
Sustainable Future Giving. We want to help create a positive impact on our planet by donating to plant trees, tacking our impact, and helping to reduce emissions.

Social Media Manager

Key skills