Build dashboards, automations, intake flows, and operational tooling that reduce friction for Product Managers
Use AI to rethink and automate the “work about work:” connect fragmented information, generate insights, and reduce manual overhead for PMs
Identify where coordination, onboarding, roadmap visibility, or decision-making is breaking down and implement fixes that make the work easier
Make product, roadmap, and customer information easier to find, search, understand, and act on across fragmented systems and teams
Scale operational workflows, tools, and practices that improve how Product teams operate
Reduce operational drag so Product Managers can spend more time on customers, prioritization, and product strategy

5+ years as a Product Manager in a high-growth, complex technical environment
2+ years improving how Product Management operates through tools, workflows, operational systems, or Product Operations functions
Experience working on platform, infrastructure, or SaaS products with complex technical dependencies
Has built scrappy, working solutions that fixed operational friction, including using AI tools, automations, no-code tools, or data workflows
Has influenced teams without authority by building solutions people choose to use because they clearly improve how the work gets done
Hands-on experience using tools like Airtable, Jira, Productboard, Confluence, and GitHub to build and scale operational workflows

Operations Manager – Product Teams

Key skills