Manage and supervise the sales administration team responsible for estimation, quote entry, contract processing, and handling sales documentation such as specifications and drawings.
Oversee preparation and accuracy of sales quotations and proposals, ensuring all technical specifications and drawings are properly incorporated and reviewed.
Coordinate collection, review, and management of project specifications and drawings, ensuring all sales documents meet customer and company requirements.
Ensure timely and compliant contract preparation, review, and execution in collaboration with legal and finance departments.
Develop and implement standardized processes and best practices for sales administration activities to improve efficiency and accuracy.
Collaborate with sales representatives, engineering, and project teams to clarify technical details, specifications, and drawings related to quotes and contracts.
Monitor and report on key sales administration metrics to identify opportunities for process improvements.
Train and develop sales administration staff to enhance their skills and performance.
Maintain up-to-date knowledge of company policies, industry regulations, contract requirements, and technical documentation standards.
Support the sales team by managing documentation, order entry, follow-up activities, and ensuring all quotes and contracts are complete and accurate.
Facilitate communication between sales and other departments to ensure smooth order processing and customer satisfaction.
Requirements
Bachelor’s degree (preferred) in Business Administration, Engineering, or related field preferred.
5+ years of experience in sales support, sales administration, or related roles, with at least 2 years in a supervisory or management capacity.
Strong understanding of sales processes, contract management, estimation, and technical documentation (specifications, drawings).
Excellent organizational, leadership, and communication skills.
Proficiency with CRM systems, sales quoting software, Microsoft Office Suite, and document management tools.
Detail-oriented with strong analytical and problem-solving abilities.
Ability to manage multiple priorities and lead a team in a fast-paced environment.