DCS Operations Engineer – FTC 12 months

Role Overview

• Provide hands-on operational support across data centre and infrastructure environments
• Ensure the effective installation, maintenance, and decommissioning of IT hardware and cabling
• Execute data centre changes and operational activities in line with approved processes and controls
• Support project delivery and business-as-usual operations within a regulated environment
• Work closely with global teams, vendors, and infrastructure stakeholders to ensure high-quality, compliant delivery of physical infrastructure services
• Execute hands-on data centre activities including racking, stacking, cabling, patching, and hardware installation
• Perform device decommissioning, removals, and infrastructure clean-up in line with change controls
• Support hardware lifecycle activities including builds, replacements, and upgrades
• Ensure all activities adhere to health and safety and site-specific operational standards
• Deliver work against approved ServiceNow requests, change tickets, and work orders
• Review and validate build documentation, including IBOMs and build sheets, prior to execution
• Participate in site surveys to confirm space, power, and cabling requirements before implementation
• Install and maintain structured cabling (copper and fibre) within data centre and office environments
• Perform patching activities across network, end-user, and infrastructure equipment
• Validate connectivity and ensure accurate labelling and documentation of all installations
• Work closely with external vendors to support installations and site-based activities
• Coordinate on-site work execution, ensuring vendors meet agreed scope and standards
• Communicate effectively with engineering, network, and project teams across locations
• Maintain accurate records of completed work, including photographic evidence and documentation updates
• Ensure all activities are auditable and aligned to internal governance standards
• Support inventory and asset tracking processes

Requirements

• Proven experience in data centre operations or infrastructure support roles
• Hands-on experience with: Hardware installation (servers, network devices, storage)
• Structured cabling (copper and fibre patching)
• Device build, deployment, and decommissioning
• Experience working with ticketing and change management systems (e.g. ServiceNow)
• Strong understanding of data centre environments (rack layouts, power, cooling considerations)
• Ability to work independently in a hands-on, operational environment
• Strong attention to detail and adherence to process and control
• Experience supporting office moves, relocations, or infrastructure projects (desirable)
• Knowledge of network devices, telephony systems, or VDI environments (desirable)
• Experience working in a financial services or regulated environment (desirable)
• Health and Safety certifications (e.g. ECS, IPAF, First Aid, Working at Height) (desirable)

Tech Stack

• ServiceNow

Benefits

• Health and well-being benefits, including medical coverage
• Paid time off
• Career development
• Reward and recognition programs