Senior Strategic Partnership Account Manager

Role Overview

• Identify, develop and execute on partnerships with specialty pharmacies and pharmacy chains & banners by:
• Leveraging the evolving scope of pharmacy practice to capitalize on opportunities to improve patient access to care and improve health outcomes.
• Ensuring that programs or new initiatives are aligned with strategic priorities identified by the brand team.
• Leading customer meetings with proper governance and involve cross-functional colleagues, when required.
• Analyzing and presenting market dynamic information, sales data, marketing information and market access updates to enhance account development.
• Ensuring customers are well informed about AbbVie products including product changes, back orders and launches.
• Conducting quarterly business review with customers.
• Strategically invest in retail pharmacy conferences and coordinate across the portfolio and identify in field team attendance at booths.
• Ensuring optimal communication with proper internal stakeholders.
• Participate in brand teams ad hoc and in-field teams.
• Identify opportunities to enhance pharmacist knowledge on therapeutic areas related to AbbVie products.
• Develop, improve, and maintain the education distribution model.
• Work with commercial to develop appropriate collateral material for retail pharmacies with a digital focus.
• Play an active role in in-field team initiatives and work collaboratively with colleagues in ensuring strong execution against strategic priorities (Commercial, AbbVie Care and Market Access).
• Ensure best practice sharing across team members and bring agility at resolving business issues by being strategic, resourceful and accountable.

Requirements

• Bachelor’s degree in Commerce, Science or Health Care.
• Previous business experience with proven knowledge, in similar roles requiring comprehensive understanding of the biotech/pharmaceutical industry (minimum of five to eight years).
• Extensive pharmaceutical experience (ideally a minimum of five years).
• Proven track record in project management.
• Poses a positive and persistent attitude, with strong negotiation skills.
• Strong understanding of typical functions and procedures with a demonstrated track record in building strong relationships and partnerships with external customers or other relevant external stakeholders.
• Strong commitment to compliance, quality, integrity.
• Ability to think strategically (work plans, activities, timetables, targeting and operating with execution excellence).
• Proficient with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, etc.).
• Must be at ease with technology (the use of various tools/systems to perform day-to-day tasks).